“Why does he/she want me to make another appointment” or “why I am here again, I am not having any problems” are two statements I hear a lot at my front window while checking a patient in or checking them out as they leave.
My favorite analogy is “you need to get your oil changed”!
When you service your car, they change the oil, fill all the needed fluids, rotate the tires and check your breaks. Sometimes, they throw in a car wash! Why do we or should we have these routine checks and appointments for our cars? Buying a car is an investment, and these checks and cleanings help to keep our cars healthier and in good working order. Without them, the oil can get so old that it becomes what essentially causes the car to break down, and can cost us more money to repair.
Hearing devices are no different! They can be a very important investment to our quality of life and hearing. They too need routine check-ups and cleanings. Without them, there can be dirt, wax or moisture that can essentially cause the hearing device to be weak in the volume or stop working all together, and can even sometimes end up costing us more money to repair in the end!
Love it Jen!!! So very true!!
Great job, Jen! You explained it perfectly!!
good analogy Jen!
Thanks for the reminder to get my oil changed! 😉
Next time am sitting waiting to get my oil changed will also schedule a clean and check!
This was so nice to you to put into the right words the importance of patient visits and how we are there to help them. The car analogy was right on!