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We walk together…..By Kelly Workman, Au.D

I am humbled by our profession and am constantly reminded of the responsibility we hold as health care providers. Yes, we work with hearing loss, tinnitus, and balance disorders. Yes, we help clean, check, and program hearing aids. We will patiently, compassionately, and with no small amount of encouragement walk with you every step of the way through whatever challenges your ears are facing.

However, it is so much more intimate than that when you really get to know your patients. When an individual comes in and confides in you that they just found out that they are sick, or that they are having problems with their jobs, or are facing a dilemma with their family, we are there to be a shoulder of support and offer our listening ears through these circumstances as well.

True patient-centered care is not just looking at an individual’s ears. It is examining the patient as a whole, evaluating not just what is important for their auditory system, but what is going to be critical for their overall well-being. Each person who walks through our door is an individual with unique history, skill-set, and needs. But above all, they are individuals to be valued and cherished for who they are as a humans, no matter where they are at that point in their lives when they walk through our doors.


 

Written by:
Rich
Published on:
April 4, 2019
Thoughts:
7 Comments

Categories: Balance, Blog Categories Go Here, Community Outreach, Educational, Hearing, Hearing Aids, Miscellaneous, Misophonia, New Technology, Patient care, Philosophy, Slider, Testimonials, TinnitusTags: American Tinnitus Association, ASHA American Speech and Hearing Association, Audiologist, audiology, Cardinal Hearing Centers, Dr. Richard S. Reikowski, Hearing Aids, hearing doctor, hearing loss, Hearing Testing, Ohio Academy of Audiology, Summa Care hearing, Tinnitus assessment and Tinnitus Treatment, Vertigo

Reader Interactions

Comments

  1. Marie

    April 4, 2019 at 9:48 am

    Our staff is outstanding with their connections to our patients.

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    • Rich Reikowski

      April 8, 2019 at 10:17 am

      I agree Mary!

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  2. Dale Hansen

    April 4, 2019 at 10:02 am

    This is what I love about this practice. They recognize these kinds of things, these moments, these family moments.
    A beautiful writing Dr. and thank you

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    • Rich Reikowski

      April 8, 2019 at 10:17 am

      Same here Dale!

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  3. Rich Reikowski

    April 8, 2019 at 10:25 am

    Loved your writing here Kelly! We certainly do our best to walk side by side with the patient!
    Thank you!

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  4. Emily

    April 10, 2019 at 1:05 pm

    Beautifully written Kelly! Just being here for the short time I have, I already have great relationships with patients and I enjoy seeing them come into our office!

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    • Rich Reikowski

      April 11, 2019 at 6:54 am

      So glad that you do Emily!

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