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Reacting in defense or with compassion…? By Dr. Richard Reikowski, Au.D

While seeing a patient car-side for a checkup of her new digital wireless hearing devices, she commented that “I really have come to hate these”. I quickly wanted to know why because her most recent weekly visit she said that sounds were amazing, and she could finally hear speech from her left ear with the wireless transmitter. However, as we talked more, I began to gain a clear understanding what it was that was bothering her.

She said, “I thought I could get used to the sounds and felt it was just me, but now I realize that the volume is set much too high.” I adjusted the tolerance and volume lower and smoother, as well as for the digital hearing devices to adjust quicker and more automatically for her. After bringing them back to her, while she and her husband waited in their car, she was amazed at the differences and the sound was smooth, clear, and most importantly “tolerable”. Together we talked and shared how important it is to feel we can share with each other what’s truly on our minds, this is especially important for the patient. Trust, listening, and sharing are keys to successful outcomes.


 

Written by:
Rich
Published on:
July 29, 2020
Thoughts:
10 Comments

Categories: Balance, Blog Categories Go Here, Community Outreach, Educational, Hearing, Hearing Aids, Miscellaneous, Misophonia, New Technology, Patient care, Philosophy, Phone Numbers, Slider, Testimonials, TinnitusTags: American Tinnitus Association, ASHA American Speech and Hearing Association, Audiologist, Dr. Richard S. Reikowski, ear doctor, family hearing and balance center.cardinal hearing centers, Hearing Aids, Hearing Aids Summa Care, hearing doctor, hearing loss, Hearing Testing, Ohio Academy of Audiology, solutions for hearing loss

Reader Interactions

Comments

  1. Tiffany

    July 29, 2020 at 9:23 am

    It’s important to let others know what you’re going through so that they’re able to help.

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    • Richard Reikowski

      August 3, 2020 at 12:26 pm

      How true Tiffany!

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  2. Marie

    July 29, 2020 at 9:25 am

    awesome

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    • Richard Reikowski

      August 3, 2020 at 12:26 pm

      🙂

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  3. Gail

    July 29, 2020 at 9:45 am

    Sometimes all you need is a little adjustment!

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    • Richard Reikowski

      August 3, 2020 at 12:26 pm

      For sure Gail!

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  4. Dale Hansen

    August 6, 2020 at 8:53 am

    A wonderful story. Thank you.

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    • Richard Reikowski

      August 10, 2020 at 11:00 am

      Glad you enjoyed this Dale! Very welcome!

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  5. Amy

    August 17, 2020 at 10:21 am

    good job

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    • Richard Reikowski

      August 18, 2020 at 6:07 am

      Appreciate it Amy!

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