Reacting in defense or with compassion…? By Dr. Richard Reikowski, Au.D

While seeing a patient car-side for a checkup of her new digital wireless hearing devices, she commented that “I really have come to hate these”. I quickly wanted to know why because her most recent weekly visit she said that sounds were amazing, and she could finally hear speech from her left ear with the wireless transmitter. However, as we talked more, I began to gain a clear understanding what it was that was bothering her.

She said, “I thought I could get used to the sounds and felt it was just me, but now I realize that the volume is set much too high.” I adjusted the tolerance and volume lower and smoother, as well as for the digital hearing devices to adjust quicker and more automatically for her. After bringing them back to her, while she and her husband waited in their car, she was amazed at the differences and the sound was smooth, clear, and most importantly “tolerable”. Together we talked and shared how important it is to feel we can share with each other what’s truly on our minds, this is especially important for the patient. Trust, listening, and sharing are keys to successful outcomes.


 

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Dr. Reikowski earned his Masters degree from the University of Akron and completed his Doctorate of Audiology from the Arizona School of Health Sciences in 2004. He began his career working with Dr. Lippy and the Lippy Group in Warren, Ohio. He is now the Owner and Director of Audiology for his private practices in Akron, Northfield, and Parma Ohio. Dr. Reikowski is a member of the Ohio Academy of Audiology, the American Speech-Language and Hearing Association and the American Academy of Audiology. Dr. Reikowski remains up-to-date with the most current hearing aid technology to better assist his patients and is an advocate for hearing loss education and awareness of the impact of hearing loss on the quality of life. He believes that education is the key in helping those with hearing loss.  He has given numerous speeches and seminars to groups, hospitals, and agencies such as the Ohio Rehabilitation Services Commission. Dr. Reikowski is the recipient of the 2009 Ohio Academy of Audiology Clinical Excellence Award

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