I am doing my own little experiment over the next couple of days, and I want to share it with you.
I have hearing loss. I am fortunate to have access to hearing devices, but I wanted to see what my experiences are with them out of my ears…and it didn’t take long.
I walked into the deli for the dinner that I had ordered online. The lady that was there I have seen many times, and she is happy and always a great experience. I heard, “Do you want to pay?”
I heard again, “Do you want to pay?”
“I paid,” I said louder and with attitude.
Her smile went away, and she motioned for me to move closer. “I asked, how is your day?” I know you paid because I have the receipt right here.”
I missed the connection. I heard, but I didn’t understand. It created a misunderstanding and tension that didn’t need to be. A great reason to wear my hearing aids. It gives me and the person I am talking with the opportunity to connect, and reduces the chance of me causing a smile to go away.