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Family Hearing and Balance Center

Family Hearing and Balance Center

Doctors of Audiology

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Make it happen…

Sometimes our patients need a little extra care during their appointments and that may make us late for the next person. Sometimes, due to mobility, it may take a patient longer time to get out of their car to walk into the office, or if they are using a walker or wheel chair. But with our compassionate staff, we explain to the patients who are waiting for their appointments that we’re sorry that the doctor is running late, as the patient he or she is seeing now just needs a little extra care today.

Thank you for sharing this Gail! Gail has been with us for nearly 15 years serving as our front office patient coordinator, in our Northfield practice.

Written by:
Rich
Published on:
March 4, 2021
Thoughts:
6 Comments

Categories: MiscellaneousTags: Dr. Richard S. Reikowski, family hearing and balance center.cardinal hearing centers, Hearing Aids, Hearing Aids Summit County, hearing loss

Reader Interactions

Comments

  1. Gail Reagan

    March 5, 2021 at 7:16 am

    You are welcome! When I explain it this way to patients who are waiting, it really does help them understand why we’re running late.

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    • Richard Reikowski

      March 7, 2021 at 7:53 am

      Thanks Gail! I like your thoughts!

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  2. Tiffany

    March 10, 2021 at 9:21 am

    We want our patients leaving here satisfied with the service they received!

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    • Richard Reikowski

      March 11, 2021 at 12:07 pm

      Absolutely Tiffany!! Thank you for doing your part sop well!

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  3. Dale Hansen

    March 10, 2021 at 9:23 am

    I love the staff!

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    • Richard Reikowski

      March 11, 2021 at 12:07 pm

      Ditto’s Dale!

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Akron  330-644-1932

Northfield  330-468-4288

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