Being truthful in what we do, why we do it, and how we accomplish what we do should remain that of “truth”. We all have within us a general understanding of what is the right or correct thing to do. When we live our life, feed our bodies, listen to music, attend church services, or communicate with others we tend to have a way that seems right or comfortable. We, as Audiologists, know what is truthful in the best ways to improve a persons hearing and thus quality of life. We make decisions based on clinical proven outcomes, patient experiences, and how we see patients have “better days”.
Encouragement is a word, that to me, conveys a picture of relationship building. We seek to encourage and offer optimism of improving ones hearing, in ways that are often unable to be seen. That is, until the hearing is improved and then a “wow” effect can convey success in now being able to hear at church, family gatherings, restaurants, and even hearing our family and grandchildren over the phone.
Truth and encouragement should go hand in hand in how we counsel patients that seek our advice on hearing, balance, and tinnitus needs. It’s a wonderful process!!