Speech clarity and audibility of sound is very different than loudness and volume. A patient and musician went on to remark, how can detail come, in the bass of the volume through the pluck of the string, or stroking of the bow with a violin. This patient brought up wonderful connections to his love of music and playing various instruments. He related his hearing loss to the clarity of sounds vs the loudness of the world around him. I gained a great perspective of how he compared his new digital hearing devices and how they improved the detail and speech around him. Whereas before, things were simply made louder with his older hearing aids. He saw a richness in hearing better, in real-terms, and how much better it actually could be.
I love being a part of these conversations and for the humble ability to help make it happen.