Thank you for your response, after speaking with my Mom it seems she is becoming more comfortable with the hearing aid, the fit also appears to be better. I agree with her statement about calming down and thinking about what she is doing, she does tend to get a little anxiety, but I believe the more she goes through the process the easier it will get.
She is still working on trying to place the phone where she can hear well. You did discuss placement with her on the first visit, so she does have some idea, but for some reason still having a little trouble. My cousin is going to bring my Mom next week to see you, again thank you for your patience and kindness when working with my Mom. She enjoys visiting you and appreciates how you explain everything to her so thoroughly.
I plan on coming back to Akron in a couple of months, try and plan it for one of my Mom’s follow up visits.
Thank you again, you have no idea what a blessing you are and getting my Mom to wear a hearing aid. Wish we would have met you years ago!!
Have a nice weekend!
Amy, thank you accomplishing our goal of truly helping this patient. We are very fortunate to have you on our team. You make such a difference in the lives of so many, as well as our entire staff. Thanks again!